FAQ

1.What is the Return Policy?

Our return policy is simple!

Most orders are received within 7-14 business days! You may request a refund if it takes longer than 48 business days.

We will gladly refund you if we shipped you the wrong item.

2. When will orders be sent?

Most orders are received within 7-14 business days.

3. How long does the shipping take?

Shipping usually takes 7-14 business days.
If you haven’t received your order within 48 business days, you may request a refund.

Fast and simple!

4. I have more questions!

Contact me at storesupport@hachizyana.com and i will personally help you.